Frequently Asked Questions
How do I back up my data? +

Your data is stored locally on your device. Depending on your device settings, iCloud or Google device backups may help restore app data. You can also manually export your data from Settings → Export and re-import it later.

Does Gidoma require an internet connection? +

Core inventory, shopping lists, maintenance, and reminders work offline once the app is set up. Internet access may be used for catalog updates, purchase management, remote configuration, store updates, and optional device backup services.

How does family sync work? +

Family Sync shares selected household data directly between nearby devices over Bluetooth Low Energy. GLabs325 does not host a Family Sync server for your personal inventory data.

How do I restore my purchase? +

Gidoma can offer a one-time lifetime unlock depending on your store, country, and app version. Purchases are tied to your App Store or Google Play account. To restore an eligible purchase on a new device, tap Restore Purchase in the app's Settings screen.

I lost my data after reinstalling. Can I recover it? +

If your device backup was enabled before uninstalling, the operating system may restore app data after reinstall. If no backup or manual export exists, GLabs325 cannot recover your personal inventory because it is not hosted on our servers.

How do I report a bug or suggest a feature? +

Send us an email at contact@glabs325.com with the subject "Gidoma Feedback". Please include your device model, iOS/Android version, and app version (visible in Settings). We read every message and prioritise based on impact.