Frequently Asked Questions
How do I back up my data? +

Gidoma supports automatic backups via iCloud (iOS) and Google Drive (Android) using your device's native backup system. You can also manually export your data at any time from Settings → Export. Exported files are in a standard format and can be re-imported later.

Does Gidoma require an internet connection? +

No. Gidoma is designed to work fully offline. All your inventory, shopping lists, and reminders are stored locally on your device. An internet connection is only needed for optional features like cloud backup or app updates from the store.

How does family sync work? +

Family sync allows members of the same household to share inventories and shopping lists. Sync happens locally when devices are on the same network — no cloud account is required. No personal data leaves your home network.

How do I restore my purchase? +

Gidoma uses a one-time lifetime purchase — there is no recurring subscription. Your purchase is tied to your App Store or Google Play account. To restore it on a new device, tap Restore Purchase in the app's Settings screen. You will not be charged again.

I lost my data after reinstalling. Can I recover it? +

If iCloud or Google backup was enabled before uninstalling, your data will be automatically restored upon reinstall. If no backup was made, unfortunately the data cannot be recovered — Gidoma stores everything locally and does not keep server-side copies. We recommend enabling cloud backup in Settings to avoid data loss.

How do I report a bug or suggest a feature? +

Send us an email at contact@glabs325.com with the subject "Gidoma Feedback". Please include your device model, iOS/Android version, and app version (visible in Settings). We read every message and prioritise based on impact.